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Trustworthy by Design

White Paper
The rise of generative AI sparks demand for human-centered, trustworthy systems. Decades of HCI can guide responsible design for dynamic AI challenges.
Publisher

Association for Computing Machinery

DOI (Digital Object Identifier)
10.1145/3597503.3649400

Abstract

The relatively recent public release of generative artificial intelligence (AI) systems has ignited a significant leap in awareness of the capabilities of AI. In parallel, there has been a recognition of AI system limitations and the bias inherent in systems created by humans. Expectations are rising for more trustworthy, human-centered, and responsible software connecting humans to powerful systems that augment their abilities. There are decades of practice designing systems that work with, and for humans, that we can build upon to face the new challenges and opportunities brought by dynamic AI systems.