How to Sell Process Improvement

• Presentation
This presentation by Molly Levy of DRS Technologies prepares you with practical advice for selling process improvement in your organization.
Publisher

Software Engineering Institute

Abstract

Summary

  • Understand that process improvement changes are disruptive to process practitioners.
    • Provide mentoring to make process compliance easier to understand.
  • Compute ROX for process changes.
    • Prove to program managers that process compliance is cost-effective.
  • Use processes to solve program problems.
    • Process is the solution, not the problem.
  • Measure process compliance and report it regularly at meetings with program resources and upper management.
    • Process compliance included in annual goals.
    • Programs compete on process compliance.