Communication Among Incident Responders - A Study

SEI Report
In this paper, the authors describe preliminary results of a study of how effective nine autonomous incident response organizations are.
Publisher

Software Engineering Institute

Abstract

For this project, we recruited nine autonomous incident response organizations to help us study how effectively they work together. We asked participants to complete five tasks that we designed and that require cooperation. In this paper, we share some preliminary results of our study in hopes of soliciting feedback.  

Cite This SEI Report

Tjaden, B., & Floodeen, R. (2012, January 1). Communication Among Incident Responders - A Study. Retrieved September 12, 2026, from https://www.sei.cmu.edu/library/communication-among-incident-responders-a-study-2/.

@techreport{tjaden_2012,
author={Tjaden, Brett and Floodeen, Robert},
title={Communication Among Incident Responders - A Study},
month={Jan},
year={2012},
institution={Software Engineering Institute, Carnegie Mellon University},
url={https://www.sei.cmu.edu/library/communication-among-incident-responders-a-study-2/},
note={Accessed: 2026-Sep-12}
}

Tjaden, Brett, and Robert Floodeen. "Communication Among Incident Responders - A Study." Software Engineering Institute, Carnegie Mellon University. Software Engineering Institute, January 1, 2012. https://www.sei.cmu.edu/library/communication-among-incident-responders-a-study-2/.

B. Tjaden, and R. Floodeen, "Communication Among Incident Responders - A Study," Software Engineering Institute, Carnegie Mellon University. Software Engineering Institute, 1-Jan-2012 [Online]. Available: https://www.sei.cmu.edu/library/communication-among-incident-responders-a-study-2/. [Accessed: 12-Sep-2026].

Tjaden, Brett, and Robert Floodeen. "Communication Among Incident Responders - A Study." Software Engineering Institute, Carnegie Mellon University, Software Engineering Institute, 1 Jan. 2012. https://www.sei.cmu.edu/library/communication-among-incident-responders-a-study-2/. Accessed 12 Sep. 2026.

Tjaden, Brett; & Floodeen, Robert. Communication Among Incident Responders - A Study. Software Engineering Institute. 2012. https://www.sei.cmu.edu/library/communication-among-incident-responders-a-study-2/