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CMM-Based Process Improvement and Schedule Deviation in Software Maintenance

Technical Note
This study evaluates the predictive validity of the Capability Maturity Model (CMM) for Software (SW-CMM) as applied to software maintenance.
Publisher

Software Engineering Institute

CMU/SEI Report Number
CMU/SEI-2003-TN-015
DOI (Digital Object Identifier)
10.1184/R1/6572249.v1

Abstract

The objective of this study is to evaluate the predictive validity of the Capability Maturity Model (CMM) for Software (SW-CMM) as applied to software maintenance. 

The SW-CMM is intended to apply to both software development and maintenance. A basic premise (hypothesis) of the SW-CMM is that improving process maturity will result in better project performance and product quality. 

The extent to which that hypothesis is supported empirically is called a test of its predictive validity. No previous evaluation exists of the predictive validity of the SW-CMM in a maintenance context. The extent to which schedule estimates differ from reality is one important measure of project performance. But is higher maturity in fact correlated with a reduction in schedule deviation? Data from 752 maintenance projects drawn from 441 SW-CMM assessments are analyzed using a zero inflated Poisson (ZIP) regression model, and the results are validated using a bootstrap estimation method. Projects from higher maturity organizations typically report less schedule deviation than those from organizations assessed at lower maturity levels.

Cite This Technical Note

Jung, H., & Goldenson, D. (2003, July 1). CMM-Based Process Improvement and Schedule Deviation in Software Maintenance. (Technical Note CMU/SEI-2003-TN-015). Retrieved April 19, 2024, from https://doi.org/10.1184/R1/6572249.v1.

@techreport{jung_2003,
author={Jung, Ho-Won and Goldenson, Dennis},
title={CMM-Based Process Improvement and Schedule Deviation in Software Maintenance},
month={Jul},
year={2003},
number={CMU/SEI-2003-TN-015},
howpublished={Carnegie Mellon University, Software Engineering Institute's Digital Library},
url={https://doi.org/10.1184/R1/6572249.v1},
note={Accessed: 2024-Apr-19}
}

Jung, Ho-Won, and Dennis Goldenson. "CMM-Based Process Improvement and Schedule Deviation in Software Maintenance." (CMU/SEI-2003-TN-015). Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, July 1, 2003. https://doi.org/10.1184/R1/6572249.v1.

H. Jung, and D. Goldenson, "CMM-Based Process Improvement and Schedule Deviation in Software Maintenance," Carnegie Mellon University, Software Engineering Institute's Digital Library. Software Engineering Institute, Technical Note CMU/SEI-2003-TN-015, 1-Jul-2003 [Online]. Available: https://doi.org/10.1184/R1/6572249.v1. [Accessed: 19-Apr-2024].

Jung, Ho-Won, and Dennis Goldenson. "CMM-Based Process Improvement and Schedule Deviation in Software Maintenance." (Technical Note CMU/SEI-2003-TN-015). Carnegie Mellon University, Software Engineering Institute's Digital Library, Software Engineering Institute, 1 Jul. 2003. https://doi.org/10.1184/R1/6572249.v1. Accessed 19 Apr. 2024.

Jung, Ho-Won; & Goldenson, Dennis. CMM-Based Process Improvement and Schedule Deviation in Software Maintenance. CMU/SEI-2003-TN-015. Software Engineering Institute. 2003. https://doi.org/10.1184/R1/6572249.v1

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