A performance framework for both software and non-software development that has been used for approximately a decade, the Team Software Process (TSP) is a proven method to help teams to plan, evaluate, manage, and control their work.
The TSP Symposium 2014 technical program will go beyond the core methodology of TSP to encompass a broader range of complementary practices that contribute to peak performance on system and software projects. The unifying theme of the conference is quality. Ultimately, a quality product and service must be delivered on time and within budget, be secure, be sustainable, and provide value to end users.
Teams using TSP have achieved unprecedented quality and productivity improvements. However, we as a community have also learned that many benefits accrue from incorporating other aspects of engineering, leadership, and culture change into the disciplined practices of TSP.
300 W. Station Square Drive
Pittsburgh, Pennsylvania 15219
Sheraton Pittsburgh Hotel at Station Square is located in downtown Pittsburgh, in the heart of a 52- acre riverfront complex that includes Station Square restaurants and entertainment. Relax in Pittsburgh's only riverfront hotel, adjacent to 20 restaurants within the Shops at Station Square, Bessemer Court, and the Gateway Clipper Riverboat fleet. Experience exceptional service while having easy access to downtown Pittsburgh attractions such as Heinz Field, PNC Park, the Consol Energy Center, the Rivers Casino, and more!
The TSP group rate of $135.00 is available until Monday, October 20, 2014, or until all rooms at that price have been reserved, whichever occurs first. A limited number of government rate ($125.00) rooms are also available.
Reservations may be canceled up to 6:00 p.m. on the day prior to arrival without penalty.
To make reservations by phone, contact the hotel at 800-325-3535 and ask for the TSP rate.
Parking is available at a self-parking facility for $23 per day.
Once an industrial hub, Pittsburgh has shed its image as a smoky city and has earned the title of America's "most livable city" by Places Rated Almanac, Forbes, and The Economist while inspiring National Geographic and Today to name the city a top world destination.
Located at the confluence of the Allegheny and Monongahela Rivers and the head of the Ohio River, Pittsburgh was referred to as the "Gateway to the West" from its early days as a frontier fort and came to be known as both "the Steel City" for its more than 300 steel-related businesses and "the City of Bridges" for its 446 bridges.
With 90 charming and unique neighborhoods, Pittsburgh guarantees the perfect place for you to shop, dine, hang out, and explore.
Pittsburgh offers a wide array of restaurants to choose from in and around the city. Throughout the city, award-winning chefs, a slow-food movement, a popular food truck scene, and restaurants specializing in buying local are popping up everywhere.
You can choose from casual family spots, upscale and romantic locations, late-night bites, or convenient take-out. Pittsburgh offers Ethiopian and Mediterranean cuisine, BBQ and steak, fondue and seafood, and much more.
Pittsburgh is within 500 miles of more than half the U.S. population and less than a 90-minute flight from 50% of North America's population. It's under 6 hours by car or train to 9 states, D.C., and Canada.
The Pittsburgh International Airport continues to rank among the world's elite airports according to Condé Nast Traveler, J.D. Power & Associates, OAG Worldwide, and others. The airport offers more than 155 non-stop flights per day to 37 destinations, domestic and abroad.
The airport is approximately 19 miles from the hotel.
The Amtrak station is approximately 1.5 miles from the hotel.
Port Authority of Allegheny County is the public transit agency for the Greater Pittsburgh area, providing bus, light rail, incline, and paratransit service to thousands of riders daily.
Pittsburgh is featured on Google Transit. This partnership with the Port Authority of Allegheny County allows visitors to search for public transportation routes using interactive Google Maps technology.
Hours: 24 hours
Contact: (800) 258-3826
Hours: 24 hours
Contact: (412) 321-8100
November 3, 2014
Early Bird through August 15
TSP Symposium only... $800
Half-Day Tutorial... $200
Full-Day Tutorial... $350
Regular after August 15
TSP Symposium only ... $1000
Half-Day Tutorial... $250
Full-Day Tutorial... $400
Organizations with 4 conference registrants get the 5th conference registration for FREE. This does not apply to tutorial registration. All registrations must be completed at the same time. Simply contact Mandy Mann for detailed instructions.
Some individuals may be eligible to receive the discounted registration rate.
Speakers receive a 40% discount applied to their registration within the discount period in which they register.
TSP Partners may use the code TSP14PART to receive a 10% discount on conference and tutorial registration.
IEEE members may use the code TSP14IEEE to receive a 10% discount on conference registration.
Government and academic employees may use the code TSP14GA to receive a 10% discount on conference and tutorial registration. Eligibility is confirmed by the use of an email address ending in .gov, .mil, or .edu.
Pennsylvania residents will automatically receive a 10% discount upon entering a valid Pennsylvania address during the registration process.
Students at accredited academic institutions receive a 50% discount on conference registration and, subject to availability, registration for tutorials. You will be required to provide proof of current enrollment with full-time status at an accredited institution, and you will need to present your student ID and a government-issued photo ID at check-in to receive your registration materials.
These discount codes do not apply to tutorial registration fees unless otherwise stated. Discount codes cannot be combined.
This forum has been arranged for the purpose of scientific and technical information exchange. The SEI does not endorse the products or services of any participating organization.
Refund requests received in writing by October 3, 2014, will be processed minus a $75 administrative fee. No refunds will be given after October 3, 2014. If you do not cancel and do not attend, you will be charged the full registration fee. Substitute attendees are welcome at no extra charge; however, we request written notification prior to the conference for preparation of registration materials. For refunds, please allow two to four weeks for processing after the conference. Registration fee payments are not transferable to other SEI events.
Permission to Film, Photograph, etc.
By registering, you grant Carnegie Mellon University and/or anyone acting on its behalf ("Carnegie Mellon") permission to photograph, film, or otherwise record and use your name, likeness, image, voice, and comments and to publish, reproduce, exhibit, distribute, broadcast, edit, and/or digitize the resulting images and materials in publications, advertising materials, or in any other form and for any purpose without compensation. You also agree to not photograph or videotape any portion of this event without the prior approval of Carnegie Mellon. Additionally, you grant the Software Engineering Institute ("SEI") permission to communicate with you regarding this Symposium, and other SEI-related services, via the contact information you have provided.
Please note that each author must sign off on the copyright permission, not just the primary speaker or author.
If you prefer to complete your registration by fax or mail, download the PDF registration form and return the completed form with a credit card or check payment via fax or mail.
TSP Symposium 2014
c/o Registration Systems Lab
779 East Chapman Road
Oviedo, FL 32765 USA
If you require any technical assistance during the registration process, please call 407-971-4451 or email firstname.lastname@example.org.
The dates for the 2014 TSP Symposium—November 3-6, 2014, in Pittsburgh, Pa.—are fast approaching, and I want to call your attention to the exciting array of tutorials that we have assembled this year as part of our technical program.
In this message, I am highlighting the tutorials on Monday, November 3, or Thursday, November 6. I encourage you to look at these because each one is expertly led and covers topics that we specifically selected because they hit the most important opportunities for improvement that organizations have. I find it personally important to keep adding more knowledge and methods to my personal toolkit. I believe if you study what each of these tutorials has to offer, you will have a hard time picking among them to choose the best one for you. Here are one-line summaries for each of the tutorials:
In Software Lifecycle Recipes: Making a Process Do What You Want It to Do—Building a Great Product, Meeting Customer Needs, Managing Time, Money, Risk, and Quality (Full-Day), Neil Potter of The Process Group will show you how to evolve implementations of Scrum to meet the needs of your customers, team, and organization.
David Tuma of Tuma Solutions, in Empowering Teams with Great Data: Using the Process Dashboard (Full-Day), will demonstrate how to use an advanced tool to power plans that are connected from personal to team to overall organizational levels. Participants will understand the behind the curtain architecture and power of the tool, learn how to get started quickly, and build toward mastery of empowering teams with great data.
In The NAVAIR TPI Story: From Software Process Improvement to Process Improvement for All (Half-Day), Jeff Schwalb and his NAVAIR colleagues will demonstrate NAVAIRÃs top-level approach to the relationship among product processes, the data collected and used during development, and how the data is used to analyze the quality of the product. This tutorial will also include a discussion of the process for future improvement.
SEI technical staff members Ipek Ozkaya, Rod Nord, and Neil Ernst will present Strategic Management of Technical Debt (Half-Day) and explore key concepts of technical debt. They will discuss an approach for communicating the tradeoffs of technical debt to colleagues and managers, including practical tools and techniques that can address part of the problem today as well as provide a foundation for managing tradeoffs based on models of economic impacts.
In Eliciting Unstated Requirements (Full-Day), Mike Konrad, Mary Beth Chrissis, and Bob Stoddard of the SEI will discuss the KJ+ method, which can be scalable to address the needs of multiple categories of stakeholders; be usable by a diverse, non-collocated team of requirements analysts; and result in a more complete set of requirements for subsequent system design, implementation, and sustainment.
In Business Model Canvas and Product Canvas (Half-Day), Noopur Davis, vice president of Global Quality at McAfee, will lead tutorial attendees in creating a Vision Statement to a Business Model Canvas, a Product Canvas, and a Minimal Viable Product backlog. The Product Canvas is the nexus between strategy captured in the Business Model Canvas and the concrete Epics and Stories needed by teams.
When you register for two or more tutorials, you will receive a 10% discount on all tutorials. Don't miss this opportunity to add even more value to your TSP Symposium attendance. If you have already registered for the TSP Symposium and wish to add one or more tutorials, you can update your registration or register for tutorials on site.
Good luck on picking the best tutorials for you.
2014 TSP Symposium Technical Chair
“Are you implying that I’m failing?”
“We’ve been successful; why change now?”
“You’re abandoning our core values.”
“It’s too easy; nobody else does this.”
“This requires a lot more study and discussion. We can’t rush into a thing like this.”
Sound familiar? If so, read on.
My participatory session at the TSP Symposium on Tuesday, November 4, from 3:30 to 5:00 is for anybody and everybody. There are times when all of us–in our work lives, our home lives, and our community lives–need to persuade people to do things that we advocate. Regardless of the value of the changes that we propose, whenever we try to motivate others to change behavior, resistance is natural and inevitable. In this participatory session, I will discuss and demonstrate the kinds of resistance for which you as an advocate for positive change need to be prepared and give you some tactics for combating it so that your idea survives and thrives.
There are four key behaviors that people are likely to employ to derail your idea. The more important the idea, the more important it is to understand what these behaviors are and how to counter them:
- Fear-mongering: scaring others into believing that a good idea is too risky to pursue
- Delay: stalling an idea with never-ending questions or requests for more meetings
- Confusion: throwing irrelevant numbers, facts, and questions into the discussion until support wavers
- Ridicule: attacking you, the creator of the idea, thereby engendering indirect doubts about the idea itself
The methodology I will present for defending against these behaviors is counter-intuitive. Our natural inclination is to stonewall the person who is trying to derail our idea and try to get them out of the discussion. Instead, I advocate encouraging these behaviors in order to put the people who use them on the defensive. This gets people’s attention and causes them to listen more closely to what you actually have to say.
To get people to make changes in a business setting, you are going to need more than just 51% support. As an agent of change, you have to anticipate objections that will come your way and be prepared to defend against them. You have to do your homework–know your audience, anticipate who is likely to attack and how they are likely to do so, welcome the attacks, and be prepared to diffuse them.
In this session, you’ll learn strategies for countering these four behaviors and the 24 most common variants. Then we will have breakout sessions that will give you an opportunity to try out some of these tactics. You will not only get to understand the theory but also get to practice it in a setting where you can see these tactics in action.
As a business consultant, I’ve seen and experienced all 24 of these. Sometimes through trial and error, I’ve come up with ways to counter them. As a change agent, I’ve found having these tools in my toolkit to be valuable. I hope that you will join us for this session so that I can share them with you!
Last November, I was asked and agreed to volunteer to be the technical chair for the 2014 TSP Symposium. As with many volunteer jobs I have taken on, I knew this one would be a lot of work!
So why did I say yes? Mainly because I know that the conferences I've attended over the past 20 years have been a powerful shaping force in my career. They have enriched the community of forward thinking experts with whom I correspond and collaborate. Every conference I have been involved in has added to my toolkit of methods and ideas that benefit me and to the clients and organizations I work with.
For example, I remember a presentation where an executive talked about applying defect prevention techniques to his little league team with great results. He simplified the decisions the kids had to make, and gave them complete authority to make those decisions. The story was funny, energizing and was immediately applicable to work.
Another example, I remember sitting with Watts Humphrey at a conference in Boston in 1995. I argued with him about many of his premises and I wasn’t quite convinced of his methods. But this exchange of ideas changed my path and I worked alongside Watts at the SEI for a decade. Our debates were so entertaining, we just had to keep them going!
Each conference I have attended has stories like these and more. I expect the TSP Symposium to be the conference event of this year. It will be held in Pittsburgh, PA on November 3rd through 6th.
Perhaps I am especially excited because I am the technical chair. I worked hard with my program committee to recruit content and speakers who will entertain, educate and push me to even higher levels of performance and fun.
I encourage you to check out the detailed program agenda. Even more, I encourage you to register and join us! Early-bird registrants get a significant discount and the first 50 to sign up will also get a choice of one of 12 premium books from the SEI series.
I have learned a great lesson from this experience. In spite of the hard work, this opportunity has paid me back greatly. Each challenge, each conversation, each step in putting together a world-class event has helped me grow in my quest for exceptional leadership.
Yours in the calm pursuit of excellence,
–Alan Willett, Oxseeker, Inc.
TSP Symposium 2014 Technical Chair
As TSP Symposium 2014 Technical Chair Alan Willett says, "There is one constant in the world of software development and that is the pace of change—it's fast. I encourage you to join this conference, where we don't just keep up with the pace of change, we set it."
We are excited about this year's technical program and look forward to telling you a lot more about it.
The conference will explore a broad range of practices complementary to TSP that contribute to peak performance on system and software projects. The unifying theme of the conference is quality. Ultimately, a quality product and service must be delivered on time and within budget, be secure, be sustainable, and provide value to users.
The TSP Symposium 2014 keynote line-up includes
In addition to the keynote speakers, substantial technical program, and organized networking events, the TSP Symposium 2014 also offers practitioners an in-depth learning opportunity with full-day and half-day tutorials on software-engineering practices that support the development of high-quality products.
Watch this space for lots more detailed information about the exciting program we have assembled!
–Bill Pollak, TSP Symposium 2014 General Chair
Bill Curtis, Senior Vice President and Chief Scientist, CAST
Using TSP at the MSG Level
Ed Battle, NAVO – Leading and Learning
Implementation of the TSP in Small and Medium Size Software Enterprises
Roberto Ramos, Kernel Technologies
TSP national initiative
Ivette Garcia – Deputy Director General of Digital Economy at the Ministry of the Economy, Mexico
TOWA's TSP Initiative: The Ambition to Succeed
Yuri Ontibon & Miguel Serrano – TOWA
Accelerating CMMI Adoption with PSP/TSP - TCAIM
Gene Miluk, Jim McHale, & Tim Chick – SEI
There were no official proceedings in 2007.
Game On! An Industry's Journey,
Karthik Bala, Guha Bala – Vicarious Visions, Inc.
Taking Ownership and Adapting TSP Successfully Over Time
Intuit Engineering Team
PSP Training for Everyone
Dan Wall – Vicarious Visions, Inc.
There were no official proceedings in 2006.
MISC PMT: Combining TSP and CMMI Should Mean More Than Just an Anagram
Mike Konrad, SEI, Keynote Address
Process Improvement at NAVAIR Using TSP and CMM
David Saint-Amand, Synthetic Solutions, Inc.
A PSP Commercial Project
Rob Tonneberger, Northern Horizons, Inc.