An Incident Management Ontology

November 25, 2014 • Conference Paper

By

Dave Mundie, Robin Ruefle, Audrey J. Dorofee, John McCloud, Samuel J. Perl, and Matthew L. Collins

In this paper, the authors describe the shortcomings of the incident management meta-model and how an incident management ontology addresses those shortcomings.

Publisher

Software Engineering Institute

Subjects

Incident Management

Abstract

In this paper, the authors outline the need for and the development of an Incident Management Ontology. The Incident Management Ontology is derived from an Incident Management Meta-Model. We describe the shortcomings of the Incident Management Meta-Model and how the Incident Management Ontology addresses these shortcomings. The development of the Incident Management Ontology is outlined and the need for such an ontology is discussed. Related work is described and the Incident Management Ontology's potential uses and applications are presented.

Software Engineering Institute