CERT-SEI
SEI_Podcast_1014
12/12/2013

From Process to Performance-Based Improvement

Timothy A. Chick, Gene Miluk as interviewed by Suzanne Miller

Summary

In this podcast, Tim Chick and Gene Miluk discuss methodology and outputs of the Checkpoint Diagnostic, a tool that provides organizations with actionable performance related information and analysis closely linked to business value. The Checkpoint Diagnostic utilizes process models, data mapping, and quantitative analytics to provide organizations with qualitative process baselines, quantitative performance baselines, benchmark performance comparison, and a prioritized listing of improvement opportunities.

Downloads: MP3 | Transcript

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Categories: TSP

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About the Speakers

Timothy A. Chick

In his work at the SEI, Timothy A. Chick works with both commercial industry and government organizations to improve their overall performances based on their goals and objectives. In this role, he is responsible for defining, developing, and transitioning into practice high-performance software and systems engineering practices based on Agile principles. Prior to joining the SEI, he worked for Naval Air Systems Command (NAVAIR) as a project manager, leading software development projects and software process improvement efforts for the E-2C Hawkeye Program.

Gene Miluk

Gene Miluk is a senior member of the technical staff at the SEI. For the past 20 years he has been working with SEI client organizations undertaking software process improvement, software acquisition improvement, and technology transition. He is a certified TSP instructor and Team Software Process Mentor Coach as well as a Six Sigma Black Belt and a Certified SCRUM Master.